Fulfillment

partnership with Jigsaw Fulfillment is dedicated to providing the highest level of service through efficient and experienced employees and has the flexibility of customizing procedures around your needs. Jigsaw is set apart from others due to our focus on personalized service. Jigsaw has the flexibility to implement immediate procedures to provide the varied services required for each individual project.

We can provide custom reports for billing, inventory, shipping, and proof of delivery. Once you outline your specific needs, we develop and implement operational procedures allowing us to fulfill those needs on a monthly, as well as quarterly basis. We can fill orders via requests from our 800 number, regular phone requests fax requests or e-mail.

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Fulfillment/Handling:

Jigsaw has the flexibility to implement immediate procedures to provide the varied services required for each individual project.

• Hands-on-service:
  Collating, organization of printed matter, insertion of printed matter/brochures into folders, envelopes, or polybags.
• Incentive Awards/Catalog Orders:
  Inventory, fulfillment, distribution and shipping
• Coupon Redemption:
  Both money redemption and item/product redemption
• Accumulate, Assemble, Package
• Customized computerized list
• Inventory/Storage:
  One of the main factors in the successful fulfillment of products is precise quantity count. Upon receipt of items, we verify quantities delivered to quantities per your specifications. This procedure of checking and cross checking ensures you that we are taking accountability for your project. We have warehouse facilities to house the individual elements of a project for you until notification of shipping instructions. In addition, we have a secured area with limited access for high profile items. Jigsaw has the flexibility and the initiative to customize programs just for your and your project.

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Distribution/Shipping:

Jigsaw provides all levels of transportation from local cartage; motor freight; mail service; UPS brown, blue, red; 3-5 day deferred to overnight and second-day air transportation. We have negotiated competitive pricing with major carriers and pass that saving on to you. We have established relationships with account coordinators at each freight company. This coordination allows us to provide thorough documentation of shipments in a format customized around your needs.

Website Services:

We operate and maintain our own website which allows our customers immediate access to their inventory, order status, as well as proof of delivery of their shipments.

Extended Services:

We maintain an on-call list of employees, knowledgeable of our industry, who will work on special projects as the need arises; and who are known for their can-do attitudes.

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Excellent Customer Service:

Jigsaw has on premise management which coordinates with all departments ensuring each aspect of the project is handled according to your instructions. Our in-house customer service will advise of changes, priorities, special requirements, transit deadlines, packaging restrictions, as well as provide to you with a through and custom quality product.

Any potential problems are circumvented by a conscientious quality control department that alerts you of any quantity discrepancies, the quality of each item received, scheduling changes or service failures during transit. These are all potential problems our customer service department prides itself in controlling and averting altogether.

Jigsaw takes pride in being an extension of the varied departments within your company's structure. We are a support group for you. Communication and understanding of what is required are the most valuable ingredient to accomplish the highest level of service.

A DIVISION OF SONNTAG...JIGSAW.

NO JOB PUZZLES US.
WE PUT THE PIECES TOGETHER.

 

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